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Troop Aid – Supporting Injured British Troops Worldwide

Ensuring Injured Troops Never Feel Forgotten

Injured on duty, far from home, and with nothing but their uniform. That’s the reality many of our servicemen and women face. We step in to provide the necessary comfort, care, and a touch of home when they need it most.

At TROOP AID, we provide Grab Bags (emergency military welfare packs filled with life’s essentials) to support injured British troops worldwide.

Troop Aid
Supporting Injured British Troops Worldwide

Ensuring Injured Troops Never Feel Forgotten

Injured on duty, far from home, and with nothing but their uniform. That’s the reality many of our servicemen and women face. We step in to provide the necessary comfort, care, and a touch of home when they need it most.

At TROOP AID, we provide Grab Bags (emergency military welfare packs filled with life’s essentials) to support injured British troops worldwide.

Our Mission
From Solihull to Estonia, Canada to Kenya and beyond, our mission is simple: to restore comfort, dignity, and a sense of home when our injured service personnel need it most.
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Who we Support

We support injured British troops from the Royal Navy, British Army, and Royal Air Force, wherever they’re serving.

Our military welfare packs are distributed to hospitals and units across the UK and overseas, including:

  • Queen Elizabeth Hospital, Birmingham
  • Infantry Battle School, Brecon
  • Regional military medical and mental health facilities throughout the UK
  • HMS Queen Elizabeth and HMS Prince of Wales, Aircraft Carriers and other HM ships
  • Military medical treatment facilities in Estonia, Cyprus, Canada, Kenya, Falkland Islands and beyond
Our Colours

Royal Navy Blue, Army Red and RAF Blue – are proudly represented in the TROOP AID logo.

How we’re funded

Providing our essential British military hospital supplies is made possible by the generosity of people like you.

We’re funded entirely through legacies, donations and fundraising from:

  • Rotary and Lions Clubs
  • Masonic Lodges, Round Tables, schools, and businesses
  • Ex-Service associations
  • Compassionate individuals just like you

Every penny goes directly into supporting our troops. You can help by donating, fundraising, or giving clothes for collection. Together, we can make sure no injured service personnel feels forgotten.

What’s in Our Military Welfare Packs?

Each Grab Bag contains:

  • T-shirt, shorts, underwear and socks
  • Towel and face flannel
  • Toiletries and shaving kit
  • Deodorant and shower mules
  • Toothpaste, toothbrush, and a get-well card

It’s a small bag that makes a world of difference.

Our Story
From One Good Deed to a Worldwide Mission
2006: Troop Aid Was Born

It started with a hospital visit. Three ex-servicemen named Albert Sutton, Derek Joss, and Ray Warren went to visit injured troops at Birmingham’s Selly Oak Hospital.

They noticed soldiers arriving from Iraq and Afghanistan without clothes or toiletries. Albert and his wife Pam decided to act there and then, buying essentials from the local market and delivering them to the ward.

2007: The Birth of the Grab Bag

Realising the need went far beyond one hospital, they began creating military welfare packs for use in field hospitals overseas.

Soon, the Ministry of Defence officially approved their shipments, sending out 500 bags at a time from the Army Logistics Base in Bicester.

2008: A Registered Charity

By 2008, TROOP AID had raised enough to become recognised as one of the UK’s official charities for troops.

We even caught the attention of the (then) HRH The Prince of Wales, who became our Patron that same year.

2014: National Recognition

We were honoured with the Queen’s Award for Voluntary Service and the Chief of the Defence Staff Commendation, recognising our exceptional support to the Armed Forces community.

Today: Still Serving Those Who Serve Us

Now based in a dedicated warehouse in Solihull, our small invaluable team and dedicated volunteers continue to send numerous Grab Bags every year, supporting injured British troops wherever they are.

Meet Our Team
Albert Sutton
Founder and Trustee
Profile
Albert Sutton founded TROOP AID together with two other ex-military personnel. Albert is a retired army officer with 38 years of service. Currently, Al is a trustee of the charity. He also has 23 years of experience in military logistics, plus 15 years as an admin officer with the Territorial Army.
Diana Frangou
Chair of the Trustees
Profile

After being a supporter of TROOP AID and subsequently a volunteer, Diana became a trustee for the charity in 2019. In 2023, Diana assumed the role of Chair of Trustees. Diana is a licensed insolvency practitioner and Chartered Accountant with over 35 years of restructuring experience, acting on behalf of companies, banks and asset-based lenders, developing business and relationships, leading teams in large accountancy firms, and managing projects for businesses in a wide range of sectors. She has also advised several not-for-profit organisations.

Carolyn McLaughlin
Trustee
Profile

Born to a father who served many years in the Royal Navy, Carolyn worked for one of the ‘Big Four’ banks, specialising in human resources. Upon retirement, she worked collaboratively in establishing disability training consultancies, becoming a trustee board member of a number of national and local charities, including RADAR, Disability Rights UK and Enable Solihull. She also became a welfare officer for retired staff with her original employers. Carolyn is proud to be a member of Rotary International, having joined in her 30s. She has supported TROOP AID for many years, seeking to give something back to others who have been injured while defending our freedom.

Pam Sutton
CEO/Secretary
Profile
Pam joined TROOP AID right at the very beginning and was instrumental in setting up the charity in 2006. Pam has a considerable amount of experience in the business community, first as a management accountant within the motor supply chain in Solihull. For the last eight years before her retirement, Pam had a very varied role as a facilities manager with a Japanese company based in Solihull.
Sheila Miley
Accounts
Profile
Sheila joined our team in 2017 and runs our accounts department. Sheila has many years of experience managing the accounts department of many not-for-profit organisations before joining TROOP AID.
Kim Freeman
Administrator
Profile
Kim has been involved with TROOP AID since 2011, first as a volunteer packing our Grab Bags. Kim currently runs the reception and is also heavily involved in organising our fundraising events.
Lyn Debono
Volunteer
Profile

Having recently joined the volunteer team at our TROOP AID office, Lyn has approximately 25 years of experience in office administration. This is both in industry and education, and not-for-profit organisations.

Our team is complemented by a number of local volunteers to support the charity’s day-to-day activities.
Join Us
We’ll keep supporting our injured service personnel for as long as they need us. Donate today, and help us remind every injured troop that they’re never alone.
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